Have a question? Need assistance? You’re in the right place. Look below for contact information
Cigna aims to resolve all complaints fairly, consistently, and promptly. If any of our customers, members or policyholders have cause to complain, we will seek to deal with concerns raised as effectively and quickly as possible. You can contact us regarding your complaint:
If you are not happy with our response to your complaint, you have the option of escalating the matter to the Channel Islands Financial Ombudsman (CIFO). See postal address and website details below.
Postal Address:
Channel Islands Financial Ombudsman
PO Box 114, Jersey,
Channel Islands, JE4 9QG
Website: https:/www.ci-fo.org/
Cigna® and Cigna® (Cigna) are registered service marks of Cigna Corporation and/or one of more of its subsidiaries. Products and services are provided by these subsidiaries, affiliates and other contracted companies and not by Cigna Corporation. The material provided herein is provided for information purposes only and is believed accurate as of the date of publication, and is subject to change. This material should not be relied upon as legal advice. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. The material provided herein is only a general description of benefits. Please consult your policy booklet or contact Cigna for a complete listing of policy coverage and applicable exclusions and limitations. Cigna does not provide medical care and cannot predict medical outcomes. © Cigna. All rights reserved